Shipping & Returns
Please allow up to 3-7 working days for delivery within the 48 continental United States. Delivery lead times depend on which state you live. UPS ground service is the method of choice. If you require quicker delivery, or a different shipper, this can be arranged buy contacting us, but may require an additional fee. International orders may also require a customs fee paid for by the customer.Shipping within the US:
Orders under $59 - $5.50 - $9.95
Orders between $59 to $98 - $14.95 flat rate
Orders over $99 - FREE
Please contact us
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods, postal delays etc.).
We reserve the right:
- to cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the purchase using the original method received.
- that all orders are subject to availability of stock.
- to take reasonable steps to verify that the order and credit details are bona fide.
30-Day Risk Free Trial / Returns Policy
Your satisfaction is very important to us. With every purchase, we’re offering a 30-day risk free return period. All we ask in return is that the product is kept in good condition (normal use is OK), the customer pays return shipping, we get all of the pieces back and you tell us why it wasn’t for you.
Vitev LLC is not responsible for units while in transit for return.