Customer service is very friendly and works to get any issue resolved.
A bit intimidating to install at first but with directions and access to their staff via phone for assist, it got done. The replacement filters are easy to replace and water quality is excellent which i easily noticed right away from the taste.
We were without this system during our moving process and really missed it. All of the store bought interim substitutes were awful. Now we are up and running again and we are very happy; among other benefits, water tastes good again.